IT Projects
Salario por hora: sólo para miembros
Disponibilidad: sólo para miembros
Disponibilidad para viajar: En mi estado
Situación profesional: Trabajador independiente
Última actualización: 4 dic. 2024
Experiencia laboral total:
Conocimientos lingüísticos: Inglés, Persa, Urdu,
Resumen personal
As an IT Technical Support Engineer at HoustonTech IT Support, I have over 12 years of professional experience in various fields, including four years of purchasing and procurement at the U.S. Department of State. I have multiple certifications from the Foreign Service Institute that demonstrate my knowledge and competency in State & Federal procurement and contracting, as well as in administration and communication. I provide effective and efficient IT support and training for standard IT office solutions, such as hardware, software, and network issues, access accounts, and new IT equipment. I am proficient in customer relationship management (CRM) systems and Microsoft applications, which enable me to communicate and collaborate with users and stakeholders, and to enhance user satisfaction and productivity. I am passionate about learning new technologies and applying them to solve problems and improve processes. I also provide strong technical guidance to staff in troubleshooting and resolution, and act as a technical escalation point as needed. My mission is to ensure the smooth and secure operation of IT systems and services, and to support the goals and vision of HoustonTech IT Support.
Conocimientos lingüísticos
Inglés
Avanzado
Persa
Hablante nativo
Urdu
Conocimientos fluidos