Quality Assurance Specialist
Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Not specified
Last updated: Mar 28, 2025
Total work experience: 3 year(s)
Language skills: English,
Personal summary
I am a skilled professional with a background in Quality Assurance and Customer Service. In my previous roles, I have evaluated calls, emails, and chats to ensure compliance with company policies and standard guidelines. I have extensive experience in customer service, addressing customer queries related to orders, refunds, and general retail inquiries. My career progression includes being promoted from Customer Service Representative to Quality Assurance Specialist, and eventually to QA Supervisor, where I gained valuable leadership experience in managing and guiding teams. I am flexible, independent, and a natural leader, adept at adapting to evolving situations and driving team success while maintaining high standards of quality and customer satisfaction. Education: Some college/University in Other
Language skills
English
Fluent knowledge