General Virtual Assistant

Personal summary

Pragmatic, independent, and motivated team player and aspiring virtual assistant. Experienced customer service professional. Seeking to grow my knowledge of the e-commerce industry and use the skills I have for your company. I also took an online course and acquired skills that can help you! - Email management - Travel management - Calendar management - Knowledgeable of Microsoft Office, Google Workspace, and Canva. OTHER SKILLS: - Can-do attitude and an excellent problem solver. - Pro-active, multitasker, and independent. - Excellent written skills. - Organization and leadership skills. - High level of customer service and understands the importance of confidentiality. I have worked as a service crew for almost 4 years for a fast food chain and 3 years as a customer service representative for a food delivery service client from australia and the US. I mainly did calls, emails and live chat support for customers, merchants, and delivery riders. I have also dabbled in an Amazon SEO job using tools like AI jasper and hubstaff for a short while last year. Being under a BPO company, a third party business delivery service for US and Australian clients, we strictly observe confidentiality at all times. We always make sure that no personal information will be disclosed outside work premises so rest assured that I will be able maintain discretion.

Skills

Customer acquisition3 Calendar Management1 Email Management1 Travel management1 Microsoft Office 3651 Excel1 Google Workspace1 Google Spreadsheet1