CSR / Human Resource / Medical Billing and Collections Specialist

Personal summary

Welcome to my profile! With 7 years of experience in BPO Industry, I specialize in customer service / technical support, collections, human resources, etc. My passion lies in problem-solving, helping clients achieve their goals and assist customers. My strengths includes: attention to detail, creativity, adaptability and having positive mindset which have been instrumental in delivering successful projects for my clients. Whatever project it is as long as it is within my niche, I'm dedicated to delivering top-notch results that exceed expectations. Recently, I got promoted as a Human Resources Specialist with my previous company that supports the management, staff or employees and operations team. Currently working as Medical Biller and Collector as a freelance from a company. These experiences have equipped me with the skills and insights needed to tackle diverse challenges and drive meaningful outcomes. I'm committed to continuous learning and staying updated on the latest trends and technologies in different industries. My goal is to not only meet but exceed your expectations, delivering exceptional value and fostering long-term partnerships. Thank you for considering my profile. I look forward to the opportunity to collaborate and contribute to your success!

Skills

Customer Service7 CRM (Customer Relationship Management)7 Human resources2 Call Center7 Virtual Assistant2 Collections4 Medical Billing and Collections1 Scheduler4