Senior IT Support Engineer
Hourly rate: members only
Availability: members only
Willingness to travel: At home
Professional status: Freelancer
Last updated: Oct 21, 2024
Total work experience:
Language skills: English,
Personal summary
A highly skilled IT professional with 7+ years of experience in cloud capacity engineering, incident management, and technical support, with a focus on cloud platforms, SQL databases (MySQL, PostgreSQL), and system performance optimization. Adept at collaborating with cross-functional teams to resolve critical incidents. Demonstrated expertise in MySQL management, SQL query optimization, cloud infrastructure (Azure), and troubleshooting high-severity incidents. Proven success working in escalation support roles with engineering teams to resolve complex technical issues.
Skills
Cloud computing2 Citrix Presentation Server3 Service management5 Network engineering10 Business analyse4 Agile development3 Scripting5 Asset management5 Active Directory5 Windows 105Language skills
English
Fluent knowledge