Senior IT Support Engineer

Senior IT Support Engineer

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: Oct 21, 2024

Total work experience:

Language skills: English,

Personal summary

A highly skilled IT professional with 7+ years of experience in cloud capacity engineering, incident management, and technical support, with a focus on cloud platforms, SQL databases (MySQL, PostgreSQL), and system performance optimization. Adept at collaborating with cross-functional teams to resolve critical incidents. Demonstrated expertise in MySQL management, SQL query optimization, cloud infrastructure (Azure), and troubleshooting high-severity incidents. Proven success working in escalation support roles with engineering teams to resolve complex technical issues.

Language skills

English

Fluent knowledge