Customer service rep
Hourly rate: members only
Availability: members only
Willingness to travel: At home
Professional status: Employee
Last updated: Dec 26, 2024
Total work experience:
Language skills: English,
Personal summary
Customer Service Specialist with a proven track record of excellence, consistently delivering top-tier service and exceeding performance targets. Recognized with a 90%+ Quality Control certificate for my ability to efficiently follow company processes while maintaining exceptional customer satisfaction. I consistently achieve a 90% service satisfaction rate, backed by over 50 surveys per month, and exceed the Average Handle Time (AHT) target of 450 seconds by 100+ seconds each month. With a strong commitment to service quality and efficiency, I bring a customer-centric approach to every interaction, ensuring that both customer needs and company standards are consistently met.
Skills
Customer service3Language skills
English
Fluent knowledge